FIX: iPhone Is Locked Up And Won’t Turn Off


If your iPhone is locked up, doesn’t respond, and won’t turn off; try forcing a reboot. A touch bug can happen to all iPhones, even the newest ones. Here are some tips that could save your life.

Force Restart If Your iPhone Is Locked Up

The best way to solve your problem if your iPhone is locked and won’t turn off is to force it to restart. here is how to do it:

  • From the iPhone 8 to the latest iPhone 11: Press briefly on the volume + button, then briefly on the volume – button, and finally press and hold the Power button until you see the Apple logo appear.
  • For older generation iPhones (up to iPhone 6S Plus): Press simultaneously the Home and Power buttons for 10 seconds until the Apple logo appears.
  • For the iPhone 7 / 7Plus: Press and hold simultaneously the volume down button and the Power button for 10 seconds.

Most of the time, this is enough to fix iPhone locked up problems.

Charge Your iPhone If It’s Locked Up and won’t turn off

If you let the battery of your iPhone discharge too much, it can cause tactile malfunctions and cause it to lock up and not respond. Put your iPhone in charge in order to fix this problem. Your iPhone should go back to normal. If not, force a reboot as described above.

Note: Never completely discharge your iPhone battery. It wears out prematurely. it causes premature damage to the battery. Charge it as often as possible, there is no risk of damaging it with this method.

Use iTunes If Your iPhone Locked Up

A smart way to solve the problem if your iPhone is locked is to use iTunes. Download the latest version of iTunes to your computer and plug in your iPhone. (On newer versions of macOS, everything goes directly through the Finder)

iTunes will recognize the iPhone and trigger a notification that will unlock your iPhone. You can take advantage of this to make a backup (Just in case if one day your iPhone is locked up for good and needs a total reset to fix it, which will result in a loss of all your data). You should also update iOS if there is one as this solves most iPhone bugs.

Fix iPhone Locked Up Problem By Activating The DFU Mode

If your iPhone is locked up and won’t respond even after restarting, then this might be a problem with your iOS system. the only way to fix this is to put your iPhone in DFU mode to recover it. unfortunately, this method will also wipe up all data on your iPhone.

Follow the steps below to activate the DFU mode if your iPhone is locked up:

To do this you must have a computer and the latest version of iTunes installed.

  • You need to turn off your iPhone and connect it via a lightning cable to your computer.
  • Open iTunes
  • Press the Power button for 3 seconds
  • While holding the Power button, press and hold the volume down button for 10 seconds.
  • Release the power button while holding the volume down button for another 5 seconds.
  • A window will open in iTunes to tell you that an iPhone in recovery mode has been detected. Follow the iTunes instructions to start the recovery of your iPhone.

If Your iPhone Is Still Locked Up

If you’ve tried everything but your iPhone is still locked up and the touchscreen still doesn’t respond, and it’s not an iOS problem, then it may be a hardware issue (Have you dropped your iPhone before? Did it get wet ?).

If you are not a specialist, we advise you to turn to Apple’s support if your iPhone is still under warranty. If this is not the case, send it to a qualified technician who will be able to solve any hardware problem on your iPhone

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