How to Make Printer Online in Windows 10

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You may sometimes experience your printer going offline, this a common problem causing the printer to not work properly or stop working at all, if you work in an office you probably experienced this issue many times, this problem can be caused by a problem in the printer (paper jam, low toner, pilot problem, bug…etc) we will see in the following tutorial how to fix this issue and how to make your printer online and put it back at work.

Why Does My Printer Go Offline In Windows 10

If your printer is offline in Windows 10 or 7 this may be caused by a hardware or software problem, most of the time it’s easy to fix and put the printer online, in order to solve the problem we have to understand first why the printer goes offline, let’s see the main reasons that cause this problem:

  • The printer is not correctly connected or there is a problem with its USB cable.
  • There is a problem with the Print Spooler Service or has completely stopped.
  • A driver problem.
  • The printer turned in “Energy saving mode” which causes the printer to “sleep” and go offline in Windows 10.
  • Too many works pending in the printer’s queue which causes the printer to stop printing and go offline.
  • Paper jam, low toner…etc

1. Make Printer Online in Windows 10

Follow these few steps to make printer online in Windows 10.

1. Open Settings from Start button

2. Click on “Devices”

Click on Devices to open Devices settings

3. Click on Printer & Scanners on the left panel

4. Select printer and click on “Open queue”

5. Click on “Printer” tab in the next window

6. Click on “Use Printer Offline” to uncheck it.

If the “Use Printer Offline” option is turned on, then click on it to make the printer online on Windows 10.

7. Wait for printer to go Online

The printer is now put online and should work properly.

2. How to Make Printer Online on Windows 10 using Run Dialog.

Follow these few steps to make printer online in Windows 10 using Run Dialog, this is the fastest way to put your printer back online.

1. Press the Windows key + R shortcut to bring up the Run dialog.

2. Type “control printers” and press Enter.

3. Select and right click on your printer

4. Click on “See what’s printing”

5. Click on “Printer” tab

6. Click on “Use Printer Offline” to uncheck it.

7. Printer is now online.

This is how to make you put your printer online and make it work again.

How To Fix Printer Offline Problem by Restarting Print Spooler Service

If you are still having problem with your printer going back offline a short time after you put online then their might be a problem with the print spooler service. Actually you can solve MOST of your printer problems by restarting the print spooler service.

Follow the steps below to restart the print spooler service and see how to fix the printer offline problem on Windows 10.

1. Press the Windows key + R shortcut to open the Run dialog

2. Type “services.msc” and press Enter

3. Search for “Print spooler” in the services list.

4. Right click on “Print spooler” and click on Restart

5. Wait a few seconds until the service has restarted.

This is how to fix your printer problem going offline automatically, if your printer is still not printing then follow the solution below.

How To Clear Print Queue to Fix Printer Offline Problem

A common problem causing printer to stop working and go offline is the accumulation of many print works at the same time on the printer which causes for the printer to stop working and go offline.

Follow the steps below to clear the print queue to solve the printer problem.

1. Press the Windows key + R shortcut to bring up the Run dialog.

2. Type “control printers” and press Enter.

3. Select and right click on your printer

4. Click on “See what’s printing”

5. Click on “Printer” tab

6. Click on “Cancel all documents” to clear printing queue

This should solve your printing problem, make sure to put the printer online after clearing the print queue if the printer is offline.

This is how you fix your printer if it’s going offline, if you have any question please leave a comment below.

See also: How To Scan as PDF on Windows 10

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